FAQS
Below is a list of frequently asked questions. Please click the relevant category first. Feel free to email us if your question is not answered here!
It’s easy! Click ‘Book Now’ to make your appointment.
Detailed instructions regarding the appointment will be emailed to you within 15 minutes once you complete an online booking. Note that early morning and Saturday options fill up quickly, so please book well in advance if you would like one of these popular times. Please call or email if you are unable to use the online booking system.
Family bookings are easy to do via our website. Look for a time online with availability for all members of your family. Please start with booking an appointment for yourself. Do not book any additional appointments using your own name. After booking your own appointment, click ‘My Account’. Scroll down and on the left and click ‘Family Members’. Click ‘Add Family Member’. Add all of your family members at this time. Then click ‘Book an Appointment’. Follow the standard process to book a date and time. You will be asked after a few steps who the appointment is for. Please remember to book a Child Appointment for children 14 years and under.
Our experienced team is from all over the World! Members of our clinic can speak Spanish, Farsi, Portuguese, Punjabi, Hindi, Mandarin, French, Tagalog, Japanese and Cantonese.
While our staff can assist with questions and some translation, we ask that you bring a friend to communicate with the doctor if needed. If this is not possible, please let us know. You are also welcome to fill out your health history form in Spanish, Farsi, Mandarin or Punjabi.
If you would like to book with a particular doctor or on a day when with a specific language spoken by our team, please email our clinic at info@immigrationmedicals.com. We are happy to assist as best as we can.
We kindly ask that you cancel your appointment online if you are unable to make it. We have reserved the time with the doctor just for you and it is important that we know if you cannot make the time scheduled. Please log into your account to cancel your appointment. Otherwise, please call or email as soon as you can. We appreciate you taking the time to do this!